JADEL

Shipping&Return

SHIPPING
  • Free Worldwide shipping on orders $150++, please make sure to enter lovefreeshipping at checkout.
  • Below $150 purchase will be charged a flat rate of $10.
  • All orders are shipped via EMS and it takes 3-5days to the most countries.
  • JADEL's each piece is made to order so please allow 2-3 business days for your item, excluding shipping.
  • Orders are inspected before shipping to make sure of the quality and accuracy.
  • JADEL ships to wherever you are except the following countries: Iran, Israel, Sudan, Syria, Cuba, Ghana, Nigeria, Uganda, North Korea.
  • Please note that the consumer is responsible for any tax and duty fees on orders required to go through customs.

Returns, Refunds& Exchanges

  • I promise to all my customers that I will provide the best customer service and all my customers to be satisfied with their purchase. However, as each piece is handmade to order, outside of claim for defect and incorrect item was shipped, returns and exchanges will not be accepted.
  • Any unauthorized returns will be refused and return to the sender.
  • If a refund is in order, JADEL will be responsible.
  • If you have any questions before make a purchase, please contact me.